Border Urgent Care Centre

What is urgent care?

Urgent care is medical care focused on conditions that require acute treatment but are not life-threatening emergencies.

Medicare Urgent Care Clinics (UCC) have been established to help reduce pressure on hospitals and emergency departments. Border Urgent Care Centre operates with funding from the Australian Government, offering the community a choice to access urgently needed medical care. Our centre provides care for people with urgent but non-life-threatening medical needs, that cannot wait for a regular appointment with a General Practitioner (GP), and don’t require presenting to the Emergency Department (ED).

If you have any conditions that require immediate medical attention but are not life-threatening or limb-threatening, you can access care from Border Urgent Care Centre.

Some examples of non-life-threatening conditions include:

• Wound care - abrasions/lacerations/cuts requiring sutures

• Basic fracture management

• Minor burns

• Minor injuries

• Urinary tract infections (UTI’s)

• Insect and animal bites

• Minor respiratory conditions

• Heart burn, vomiting, nausea

• Constipation, diarrhoea or abdominal pain

• Allergies and rashes

• Persistent fever

• Severe back and muscle pain

• Mild to moderate asthma attach

• Ear, nose and throat infections

Each patient is triaged by a nurse who will clinically assess you and prioritise the time in which you need to be seen, based on the severity of your condition. Patients are not always seen in the order that they arrive and wait times may vary.

• We accept walk-in patients, with no appointment required

• No referral is needed to attend the centre

• Medicare cardholders are covered for the consultation, however there may be associated costs with ancillary services that could be deemed necessary during your ca

• Bring your Medicare card with you when you attend the urgent care clinic.

• If you have any respiratory symptoms you and all support wear a mask.

For all emergencies, life-threatening or limb-threatening conditions, please make your way to the nearest emergency department immediately, or call 000.

If you have conditions that can wait (overnight or days), or you have chronic or long-standing conditions, please access your care from your usual GP.